If you have an Opel Ampera-e, then you use the CCS connector.
It could be that there is a plastic cover, covering the bottom part of the charge port. If so, this plastic cover needs to be removed in order to plug in the CCS connector.
The charge speed is up to 50 kW at all of our chargers. On average the Ampera-e charges 100 km of range in 20 - 25 minutes. The Ampera-e charges fastest until about 55%. At this point the car will gradually reduce charge speed and as of 70% the car will start charging slowly.
The charge curve below shows the charging behaviour of this car when the battery is in optimal conditions (around. 30°C). A colder (or warmer) battery can result is a significantly lower charge speed. More information about what influences the charge speed can be found on this page.
Unlock the connector
In some cases the car does not release the connector. On the car's remote control you can press an 'unlock' button, hold this button for some seconds. This way your car will release the connector.