If you have an Opel Ampera-e, then you use the CCS plug. Please ensure that you insert the plug properly.
The charge speed is up to 50 kW at all of our chargers. In the charge curve below you can see the charge speed of the Ampera-e. On average the Ampera-e charges 100 km of range in 20 - 25 minutes. The Ampera-e charges fastest until about 55%. At this point the car will gradually reduce charge speed and as of 70% the car will start charging slowly.

Unlocking
In some cases the car does not release the connector. On the car's remote control you can press an 'unlock' button, hold this button for some seconds. This way your car will release the connector.