What is Autocharge?

Have more questions? Submit a request

Most vehicles that can make use of the CCS connector are compatible with Autocharge.

With Autocharge there’s no more swiping cards or tapping apps: just plug in and see your session start automatically.

Requesting Autocharge
  1. Download our free app from the Apple App Store or Google Play Store.
  2. Create an account and add a payment method or EV charge card, your vehicle and its licence plate number.
  3. Navigate to the app's 'Vehicle' menu, go to the Autocharge page and request Autocharge.
  4. Use the instructions below (which differ per charger type) to activate Autocharge.
Autocharge_-_Request.png
Activating Autocharge on our black chargers
  1. Use the app to start a charging session at one our black chargers.
  2. When charging has begun, the app will ask you if you want to activate Autocharge
  3. Follow the steps until you see the success message

Once you’ve followed these steps successfully, we’ll send you a confirmation of the activation by email.

Your next charging sessions will start automagically when you plug in your vehicle at any Fastned station. It's as simple as that.

Autocharge_-_Black_charger_activation.png
Activating Autocharge on our white chargers
  1. Request Autocharge following the instructions mentioned above.
  2. Plug in your vehicle at one of our white chargers
  3. Wait 15 seconds
  4. Use the app to start charging

Once you’ve followed these steps successfully, we’ll send you a confirmation of the activation by email.

Your next charging sessions will start automagically when you plug in your vehicle at any Fastned station. It's as simple as that.

Autocharge_-_White_charger_activation.png
Some CCS vehicles can not use Autocharge

To use Autocharge, every vehicle needs a unique code. Some vehicle have shared codes and for that can not use Autocharge.

  • Audi e-tron (model 2018, cannot be guaranteed for model 2019) & Q4 e-tron
  • Cupra Born
  • Maxus eDeliver
  • Mazda MX-30
  • Volkswagen e-Up!, e-Golf, ID.3, ID.4 & ID.5
  • Seat Mii electric
  • Skoda Citigo e-iV & Enyaq iV
How can I (temporarily) deactivate Autocharge?
You can manage your car(s) via the Fastned app. You can deactivate Autocharge for each car via the Settings tab for your vehicles in the 'Vehicles' menu. You can reactivate Autocharge at any moment. You do not have to reconnect your car to your account.

Please remember to deactivate Autocharge if you sell your car. 
Why is Autocharge not available for AC and CHAdeMO cars?
Only the CCS-protocol sends a unique code for each vehicle and this is not the case for cars with an AC or CHAdeMO connector. That is the reason why Autocharge cannot be used with these cars.
Is Autocharge secure?
Each car with a CCS connector has a unique code that is exchanged with the charger when the connector is inserted into the car. Unlike the unique code of a charging code the unique code of a car is very hard to copy or modify.

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