Most vehicles that can make use of the CCS connector are compatible with Autocharge.
With Autocharge there’s no more swiping cards or tapping apps: just plug in and see your session start automatically.
Requesting Autocharge
- Download our free app from the Apple App Store or Google Play Store.
- Create an account and add a payment method or EV charge card, your vehicle and its licence plate number.
- Navigate to the app's 'Vehicle' menu, go to the Autocharge page and request Autocharge.
- Use the instructions below to activate Autocharge.
Activating Autocharge
- Request Autocharge following the instructions mentioned above.
- Go to a Fastned station.
- Plug in your vehicle.
- Use the app to start charging.
- Confirm Autocharge activation in the app.
Once you’ve followed these steps successfully, we’ll send you a confirmation of the activation by email.
Your next charging sessions will start automagically when you plug in your vehicle at any Fastned station. It's as simple as that.
Some CCS vehicles cannot use Autocharge
To use Autocharge, every vehicle needs a unique code. Some vehicles have shared codes and because of that can not use Autocharge.
- Audi e-tron (model 2018, cannot be guaranteed for model 2019) & Q4 e-tron
- Cupra Born
- Lucid Air
- Maxus eDeliver
- Mazda MX-30
- Volkswagen e-Up!, e-Golf, ID.3, ID.4 & ID.5, ID.Buzz
- Seat Mii electric
- Skoda Citigo e-iV & Enyaq iV
- BMW i7
- Rolls-Royce Spectre EV
- ORA Funky Cat
How can I (temporarily) deactivate Autocharge?
You can manage your car(s) via the Fastned app. You can deactivate Autocharge for each car via the Settings tab for your vehicles in the 'Vehicles' menu. You can reactivate Autocharge at any moment. You do not have to reconnect your car to your account.
Please remember to deactivate Autocharge if you sell your car.
Please remember to deactivate Autocharge if you sell your car.
Why is Autocharge not available for AC and CHAdeMO cars?
Only the CCS-protocol sends a unique code for each vehicle and this is not the case for cars with an AC or CHAdeMO connector. That is the reason why Autocharge cannot be used with these cars.
Is Autocharge secure?
Each car with a CCS connector has a unique code that is exchanged with the charger when the connector is inserted into the car. Unlike the unique code of a charging code the unique code of a car is very hard to copy or modify.