Faster charging with the CCS-adapter
With this improvement by Tesla you will no longer need the CHAdeMO-adapter and will be able to charge much faster. The maximum charge speed is to be expected around 120 kW.
As soon as we have collected enough data, we will update this article.
Please note: We will not provide the CCS-adapter at our stations. You receive the adapter with the update provided by Tesla.
All Tesla Model S and Model X vehicles produced after 1st of May 2019 have the technical capability to charge with the CCS-connector with the use of a CCS-adapter.
If you have a Tesla Model S or Model X produced before the 1st of May you have the possibility to get a service retrofit by Tesla in order to take advantage of CCS charging via the adapter.
You can find more information on this Tesla support page or you can contact directly your Tesla dealer to improve your charge speed significantly.
What is the best way to charge if I have no CCS-adapter?
With a Tesla Model S or Model X (without the CCS-adapter) the quickest way to charge at Fastned is to use the CHAdeMO-adapter.You can find these adapters at all Fastned stations in the Netherlands and the UK.
With this adapter you can charge up to 50 kW with the CHAdeMO connector. You can add 100 km of range in 25-30 minutes (depending on the exact model).
This is how the CHAdeMO-adapter works:
1. The adapter is placed next to the charger
2. First connect the adapter to the CHAdeMO connector at the end of the cable
3. Insert the adapter with the CHAdeMO connector attached in the car
Note: In the Netherlands and the UK you do not require your own charge cable!
If charging doesn't work at first, please unlock the adapter from the car and repeat earlier actions.
If the adapter is in use, you can also charge using the AC-connector, but this will be slower. The charge speed with AC-charging is 11 kW (about 50 km/h) with a single-charger and 22 kW (about 100 km/h) with a duo-charger. Please ensure that you insert the connector properly.
What to do in case of problems?
Sometimes charging will not start even though everything is connected properly. The charger can display a message like "Ensure the vehicle is switched off". In that case it can help to reset the Tesla. Remove the cable and adapter first, and close the chargeport. Next, press the brake pedal to reset the vehicle. Then follow the procedure again to start charging.
If, in exceptional cases the adapter does not seem to fit your Tesla, and it looks like it is being blocked by the chargeport, first close your chargeport and lock your car. After that, unlock your car, connector in the adapter again and start charging.
If you have an old Model S 60 kWh then you need to check if Supercharging is enabled because this feature has to be activated separately. Without this feature you can unfortunately not use the adapter.
How to find the fast charging stations of Fastned?
In the screen of your Tesla Model S or Model X you can use the search keyword 'Fastned' optionally followed by a city name. You will see which stations are nearby.
Charging in Germany
Due the regulations in Germany, Tesla is not able to supply adapters in Germany. That is why our stations in Germany do not have CHAdeMO adapters.
Of course you can charge at our stations with your own CHAdeMO adapter (See at "In the Netherlands" how to charge with the adapter).
If you do not have an adapter, you can order it through the Tesla service centers. If you have any further questions, please contact Tesla Customer Service (tesla.com/calleu).
We hope that the regulatory situation in Germany will improve in the near future and that we can also offer adapters at every Fastned Station Tesla in Germany.