Charging in the Netherlands & the UK
With a Tesla Model S or Model X the quickest way to charge at Fastned is to use the CHAdeMO adapter. With this adapter you can charge up to 50 kW with the CHAdeMO plug. You can add 100 km of range in 25-30 minutes (depending on the exact model). All Fastned stations in the Netherlands and the UK are equipped with a CHAdeMO adapter.
This is how the CHAdeMO-adapter works:
1. The adapter is placed next to the charger
2. First connect the adapter to the CHAdeMO plug at the end of the cable
3. Insert the adapter with the CHAdeMO plug attached in the car
Note: In the Netherlands and the UK you do not require your own charge cable!
If charging doesn't work at first, please unlock the adapter from the car and repeat earlier actions.
If the adapter is in use, you can also charge using the AC-plug, but this will be slower. The charge speed with AC-charging is 11 kW (about 50 km/h) with a single-charger and 22 kW (about 100 km/h) with a duo-charger. Please ensure that you insert the plug properly.
What to do in case of problems?
Sometimes charging will not start even though everything is connected properly. The charger can display a message like "Ensure the vehicle is switched off". In that case it can help to reset the Tesla. Remove the cable and adapter first, and close the chargeport. Next, press the brake pedal to reset the vehicle. Then follow the procedure again to start charging.
If, in exceptional cases the adapter does not seem to fit your Tesla, and it looks like it is being blocked by the chargeport, first close your chargeport and lock your car. After that, unlock your car, plug in the adapter again and start charging.
If you have an old Model S 60 kWh then you need to check if Supercharging is enabled because this feature has to be activated seperately. Without this feature you can unfortunately not use the adapter.
How to find the fast charging stations of Fastned?
In the screen of your Tesla Model S or Model X you can use the search keyword 'Fastned' optionally followed by a city name. You will see which stations are nearby.
Charging in Germany
Due the regulations in Germany, Tesla is not able to supply adapters in Germany. That is why our stations in Germany do not have CHAdeMO adapters.
Of course you can charge at our stations with your own CHAdeMO adapter (See at "In the Netherlands" how to charge with the adapter).
If you do not have an adapter, you can order it through the Tesla service centers. If you have any further questions, please contact Tesla Customer Service (tesla.com/calleu).
We hope that the regulatory situation in Germany will improve in the near future and that we can also offer adapters at every Fastned Station Tesla in Germany.