You have different options how to start a session at Fastned:
Fastned app
Download the app from the App Store or Google Play Store, sign in and add your payment method.
You can now start the charging session with one click in the app.
- Plugin the connector
- Open the Fastned app, click on the charging symbol (yellow circle) and select your charger - you’ll find the number (for example '4') near the screen. Not able to choose a charger? No worries! Just enter the 5 digits of the charger code. (for example ‘01234’)
Done! Your charge session starts. This is visible on the charger screen and on the dashboard of you vehicle.
EV charge card
To use the EV charge card you don't have to have a Fastned account.
- Plugin the connector
- Press 'start' on the charger screen
- Swipe your EV charge card or key tag in front of the card reader on the charger
Done! Your charge session starts. This is visible on the charger screen and on the dashboard of you vehicle.
If you start a session with your EV charge card, you will be billed via the charge card provider. Even if you have a bank/credit card as your primary payment method in your Fastned app.
Please note: It might be that your EV charge card provider applies an adjusted price for you. Consult the website and/or app of your EV charge card provider for pricing and conditions.
Contactless payment terminal
To use the contactless payment terminal you don't have to have a Fastned account.
- Plugin the connector
- Press 'Start' on the charger screen
- Press 'Pay' and follow the instructions on the screen.
Done! Your charge session starts. This is visible on the charger screen and on the dashboard of you vehicle.