What is Gold Member?

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If you charge with us several times per month, it could be interesting for you to become a Gold Member.

Gold Member provides a 30% discount off the Standard Tariff (25% in France). Visit our website to see all our prices.

Please note that we review our tariffs regularly. The price per kWh and the Gold Member discount rate vary per country.

How to change your price plan
  1. Log in via the Fastned app
  2. Go to the 'Vehicles' menu and choose the vehicle you want to change the price plan for
  3. Tap 'Settings', followed by 'Price plan'
  4. Select the price plan of your choice

You can activate the Gold Member price plan immediately.

Quick tip #1:
The minimum duration of the gold member price plan is 1 month.
After the first month you can cancel your membership on every day. If you want to charge without monthly fees, then select 'Member'. You will then only pay per kWh without monthly fees.

Quick tip #2: In the 'Vehicle' menu, you will be able to see at a glance which of your vehicles are under the Gold Member price plan. These will all have a 'Gold Member' label.

EV Charge card not possible with Gold Member price plan
It's not possible to choose the 'Gold Member' price plan when you pay for your charge sessions via an EV charge card. The reason for this is that car leasing companies, fleet managers, but also EV charge card issuers prefer to pay per kWh. This model brings less complexity with it, and in this way prices can be shown transparently.
Conditions for each car
In the settings of each of your vehicles, you can select the Gold Member price plan. The minimum duration of the gold member price plan is 1 month. After the first month, you can cancel your membership on every day.
Fair Use Policy
Fastned reserves the right to impose restrictions on customers with excessive usage, or make special arrangements with these customers.
Right of withdrawal
You have the possibility to cancel your Gold Member price plan within 14 days by sending an e-mail to our support. You can also use the European model withdrawal form, but we prefer that you send us an e-mail. If the monthly costs have already been paid, we will refund this back to your account. When you've made use of our services, the costs for the charge sessions and monthly costs will be paid pro-rata.

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