If you have a Renault ZOE, then you use the AC plug.
Please ensure that you insert the plug properly. It may help to support the cable until the car locks the cable.
Charge speed of the ZOE:
- with Quickcharge option: max 43 kW, which is approximately 100 km extra range in 25 - 30 minutes
- without Quickcharge option: max 22 kW, which is approximately 50 km extra range in 25 - 30 minutes
The actual charge speed requested by the car depends on the temperature of the battery and the state of charge of the battery when plugging in. When the battery is (relatively) cold charging will be slower. Above 80% the charge speed will slowly drop as well.
- In most cases you can also charge your ZOE with the AC plug while the CCS or CHAdeMO plug of the same charger is already in use by another car.
- To be able to charge, the gearbox selector should be in the 'P' position.
- Do you use the option for 'Delayed charging'? Then ensure this is switched off when you want to fast charge.
Locking and unlocking of the AC cable isn't always easy. That's why we have some tips you can apply.
The following Renaults cannot fast charge:
- Renault Kangoo ZE
- Renault Fluence
- Renault Twizy