If you have a Kia Soul EV, then you use the CHAdeMO plug. Please ensure that you insert the plug properly.
The charge speed is up to 50 kW. The actual charge speed depends on the state of charge of the battery when plugging in. On average the Kia Soul EV charges 100 km in 20 - 25 minutes. Above 80% the charge speed requested by the car will slowly drop.