It could be that there is a plastic cover, covering the bottom part of the charge port. If so, this plastic cover needs to be removed in order to plug in the CCS connector.
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CCS |
max 120 kW |
Charge speed
The charge speed for the e-tron Quattro 50 is up to 120 kW at our 150+ kW fast chargers and up to 50 kW at our other chargers. On average, the e-tron charges 100 km in 10 minutes (175 kW charger) or in 30 minutes (50 kW charger).
Charge curve
The charge curve shows the charging behaviour of this car when the battery is in optimal conditions (around. 30 °C). A colder (or warmer) battery can result is a significantly lower charge speed.
Autocharge
Autocharge is possible for Audi e-trons built in 2020 and onwards. We cannot guarantee this function for Audi e-trons from 2019 and earlier even though the option is available.
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CCS |
max 150 kW |
Charge speed
The charge speed for the e-tron Quattro 55 is up to 150 kW at our 150+ kW fast chargers and up to 50 kW at our other chargers. On average, the e-tron charges 100 km in 10 minutes (175 kW charger) or in 30 minutes (50 kW charger). At a 175 kW charger, the charge speed will slowly drop as of 80%. At a 50 kW charger, this happens only at 98%.
Charge curve
The charge curve shows the charging behaviour of this car when the battery is in optimal conditions (around. 30 °C). A colder (or warmer) battery can result is a significantly lower charge speed.
Autocharge
Autocharge is possible for Audi e-trons built in 2020 and onwards. We cannot guarantee this function for Audi e-trons from 2019 and earlier even though the option is available.
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CCS |
max 270 kW |
Charge speed
The charge speed for the Audi e-tron GT is up to 270 kW with our 150+ kW fast chargers and up to 50 kW at our other chargers. On average, the Audi e-tron GT charges 100 km in 5 minutes (150+ kW charger) or in 30 minutes (50 kW charger). At a 150+ kW charger, the charge speed will slowly drop as of 78%.
Charge curve
The charge curve shows the charging behaviour of this car when the battery is in optimal conditions (around. 30 °C). A colder (or warmer) battery can result is a significantly lower charge speed.
Two charging ports:
This vehicle may have 2 charging ports. If both ports are open, your charge session will not start.
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CCS |
max 125 kW |
Charge speed
The charge speed goes up to 125 kW at our 150+ kW fast chargers and up to 50 kW at our other chargers. In the charge curve below, you can see the charge speed of the Audi Q4 e-tron at both types of fast-charges. The Q4 e-tron charges 100 kilometres of range in 10 – 20 minutes. Above 80%, the charge speed will decrease.
Charge curve
The charge curve shows the charging behaviour of this car when the battery is in optimal conditions (around. 30 °C). A colder (or warmer) battery can result is a significantly lower charge speed.
Autocharge
Unfortunately, it is not possible to use Autocharge with an Audi Q4 e-tron.
Start charge session
The Audi e-tron can have problems with starting a charge session. This is caused by the fact that the connector does not make a proper contact, which interferes with the communication between the car and the charger.
Our advice is to first start the charge session with the Fastned app or the EV charge card, and then connect the connector to the car. It is important to push the connector firmly into the charge port until the charge session has started. If you experience this issue more often, you should contact your Audi dealer to have the charge port checked.
Unlock the connector
In some cases, the car may not release the connector.
- Make sure the car is unlocked
- press the button next to the charging port a few times (the one that opens the charge port). If the connector is not removed within 30 seconds, it will be locked again automatically.
- Should you still not be able to remove the connector, you can use the emergency release in the motor compartment (at your own risk). Open the bonnet and the cover in the motor compartment (on the side of the connector). Release the yellow ring from the holder and carefully pull it (the red ring is for the charging unit cover). You can now unplug the connector.
