Please note: Unfortunately we learned that a recent software update of our 50 kW chargers regularly causes charging issues with some Hyundai Ioniqs and Kona's. In those cases charging will not start or will result in an error.
We have rolled out this software to 1/3 of our chargers so at all stations there is at least one charger that was not yet updated and should work normally. Our charger manufacturer is working together with Hyundai to investigate the cause of this issue and we hope to have it solved quickly. Unfortunately this issue was not discovered during our testing. Our apologies for the inconvenience.
If you have a Hyundai KONA, then you use the CCS connector. Please ensure that you insert the connector properly.
The charge speed is up to 77 kW at our 175 kW fast chargers for the 64 kWh edition. The charge speed at our other chargers is up to 50 kW for both the 39 and 64 kWh edition. In the charge curve below you can see the charge speed of the 64 kWh KONA at both chargers. On average the KONA charges 100 km in 15 - 25 minutes. The charge speed will drop in steps from 73% onwards.