If you drive a Volkswagen ID.3, then you use the CCS connector.
It could be that there is a plastic cover, covering the bottom part of the charge port. If so, this plastic cover needs to be removed in order to plug in the CCS connector.
The charge speed is up to 100 kW at our 150+ kW fast chargers and up to 50 kW at our other chargers. In the charge curve below you can see the charge speed at both chargers. On average the Volkswagen ID.3 charges 100 km in 15 - 30 minutes. At a 150+ kW fast charger the charge speed will slowly drop as of 30%. At a 50 kW charger this happens as of 83%.
Unfortunately it is not possible to use Autocharge with a Volkswagen ID.3.
The charge curve below shows the charging behaviour of this car when the battery is in optimal conditions (around. 30°C). A colder (or warmer) battery can result is a significantly lower charge speed. More information about what influences the charge speed can be found on this page.