If you drive a Fiat 500e, then you use the CCS connector. Please ensure that you insert the connector properly.
The charge speed at our 150+ kW chargers is up to 85 kW for the Fiat 500e with the 42 kWh battery. The Fiat 500e equipped with the 24 kWh battery has a maximum charging speed of 50 kW on all our chargers. As soon as we have more information about the charge curve at our 150+ kW chargers we will publish it on this support page.