If you drive a Volkswagen ID.4 then you use the CCS connector. Please ensure that you insert the connector properly. In order to connect the plug into the car, the plastic cover (which covers the bottom part of the charge port) needs to be removed.
The charge speed at our 150+ kW chargers is up to 125 kW for the Volkswagen ID.4. The charge speed at our other chargers is up to 50 kW. On average the ID.4 charges 100 km in 10 - 20 minutes. The charge speed will drop in steps from 80% onwards.
Unfortunately it is not possible to use Autocharge with a Volkswagen ID.4.