If you drive a DS3 Crossback E-Tense, then you use the CCS connector.
It could be that there is a plastic cover, covering the bottom part of the charge port. If so, this plastic cover needs to be removed in order to plug in the CCS connector.
The charge speed is up to 100 kW at our 150+ kW fast chargers for the DS3 Crossback E-Tense. The charge speed at our other chargers is up to 50 kW. On average the DS3 charges 100 km in 10 - 20 minutes. The charge speed will drop in steps from 75% onwards.
The charge curve below shows the charging behaviour of this car when the battery is in optimal conditions (around. 30°C). A colder (or warmer) battery can result is a significantly lower charge speed. More information about what influences the charge speed can be found on this page.
Unfortunately it is not possible to use Autocharge with a DS3 Crossback E-Tense.
Unlock the connector
In some cases the car does not release the connector. If this is the case, please press the button at the bottom of the charging port for a few seconds. This should unlock the plug.