It could be that there is a plastic cover, covering the bottom part of the charge port. If so, this plastic cover needs to be removed in order to plug in the CCS connector.
3 Crossback E-Tense
The charge speed is up to 100 kW at all of our chargers. On average, the cars can charge is 100 km of range in 10-20 minutes. The charge speed will drop from 75% onwards.
The charge curve shows the charging behaviour of this car when the battery is in optimal conditions (around. 30 °C). A colder (or warmer) battery can result is a significantly lower charge speed.
Unlock the connector
In some cases, the car may not release the connector.
- If this is the case, please press the button at the bottom of the charging port for a few seconds. This should unlock the plug.