If you drive an IONIQ 5, then you use the CCS connector.
It could be that there is a plastic cover, covering the bottom part of the charge port. If so, this plastic cover needs to be removed in order to plug in the CCS connector.
The charge speed for the IONIQ 5 is up to 232 kW with our 150+ kW fast chargers and up to 50 kW at our other chargers. On average the IONIQ 5 charges 100 km in 5 minutes (150+ kW charger) or in 30 minutes (50 kW charger). At a 150+ kW charger, the charge speed will slowly drop as of 85%.