Click here to learn how to start a session step by step.
Having trouble to start a session?
Please follow the following instructions.
Disconnect the connector from the vehicle
Ensure charger is responsive (Press on a button/charger screen)
Ensure your vehicle is turned off
Connect the connector with your vehicle (Not sure which plug to use? --> Check out our vehicle tips here or in the Fastned App)
- Still not charging? Try a different charger on this station.
Still issues? Contact our Customer Support via the number on the charger.